Terms and Conditions

These Terms and Conditions govern your use of the website www.onwam.ae (“the Site”) operated by Onwam.ae (“we”, “our”, or “us”). By accessing or using the Site, you agree to comply with these Terms and Conditions, as well as any additional terms, policies, or guidelines referenced herein or available on the Site.

1. Use of the Site:

  • You must be at least 18 years old to use this website. By accessing or using the Site, you represent and warrant that you are of legal age to form a binding contract with us.
  • You agree to use the Site for lawful purposes only and in accordance with these Terms and Conditions. You may not use the Site in any way that violates applicable laws or regulations or infringes upon the rights of others.

2. Account Registration:

  • To access certain features of the Site, you may be required to register an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

3. Intellectual Property:

  • All content, materials, and intellectual property displayed or made available on the Site, including but not limited to text, images, graphics, logos, trademarks, and software, are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws.

4. Product Information:

  • We strive to provide accurate and up-to-date information about our products, including descriptions, specifications, pricing, and availability. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

5. Ordering and Payment:

  • By placing an order on the Site, you agree to pay the full amount indicated at checkout, including any applicable taxes and shipping fees. Payment must be made using one of the accepted payment methods specified on the Site.

6. Shipping and Delivery:

  • Please refer to our Delivery & Return policy for information about shipping rates, delivery times, and return procedures.

7. Limitation of Liability:

  • To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or any products purchased from us.

8. Indemnification:

  • You agree to indemnify, defend, and hold harmless Onwam.ae and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, losses, liabilities, expenses, damages, and costs, including attorneys’ fees, arising out of or related to your use of the Site or violation of these Terms and Conditions.

9. Governing Law:

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

10. Changes to Terms and Conditions:

  • We reserve the right to update or revise these Terms and Conditions at any time without prior notice. Any changes to these Terms and Conditions will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

11. Contact Us:

  • If you have any questions, concerns, or comments about these Terms and Conditions or our website practices, please contact us at care@onwam.ae.