Privacy Policy

This Privacy Policy describes how [Your Ecommerce Site Name] (“we”, “our”, or “us”) collects, uses, maintains, and protects the information collected from users (“you” or “your”) of the website www.onwam.ae (“the Site”).

1. Information We Collect:

  • Personal Information: We may collect personal information from you when you visit our website, register an account, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage in other activities on our site. This may include your name, email address, mailing address, phone number, and other relevant details.

  • Payment Information: When you make a purchase on our website, we may collect payment information such as credit card details or other payment method details. Please note that we do not store your payment information on our servers. All payment transactions are processed securely through encrypted connections to our payment service providers.

  • Browsing Information: We may also collect non-personal information about your visit to our website, including your IP address, browser type, operating system, referring website, pages visited, and other browsing-related data. This information helps us analyze trends, administer the site, improve our services, and gather demographic information about our user base.

2. How We Use Your Information:

We may use the information we collect from you for the following purposes:

  • To personalize your experience and provide you with tailored content and product offerings.
  • To process transactions and fulfill orders placed on our website.
  • To send periodic emails, newsletters, or promotional materials.
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To respond to your inquiries, requests, or customer service inquiries.
  • To detect, prevent, and address technical issues, fraud, or security breaches.
  • To comply with legal obligations or enforce our website policies.

3. How We Protect Your Information:

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, firewalls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

5. Third-Party Links:

Our website may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies, and we have no control over the content, privacy practices, or activities of these sites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

6. Your Choices and Rights:

You have the right to access, update, or delete your personal information stored in our systems. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly. Please note that even if you opt out of receiving promotional emails, we may still send you transactional or administrative messages related to your account or orders.

7. Changes to This Privacy Policy:

We reserve the right to update or revise this Privacy Policy at any time without prior notice. Any changes to this policy will be reflected on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us:

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at care@onwam.ae | +971 566 971 699.